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Office of the Fire Chief
Fire Chief Will Potter
On behalf of the members of the Carrboro Fire Rescue Department, I would like to welcome you to our website. We hope you take the time to learn more about our department through the various pages and links. The Carrboro Fire Rescue Department is comprised of 36 dedicated personnel who not only protect the Town of Carrboro, but also the South Orange Fire District. These areas represent over sixteen square miles and an estimated population of more than 25,000.
We are an ISO Class 2 department operating out of two fire stations. In addition to responding to emergency incidents (fires, emergency medical incidents, etc.) we also provide services to the community (community fire risk reduction, community outreach, and public education). Our mission is to protect the lives, property, and the community from the destructive effects of all hazards by providing community risk reduction and emergency response services. Additionally, our goal is to exceed expectations of the community and the people we serve.
Once again, welcome to our web page, and please contact us if you have any additional questions or have suggestions to improve our services to you. You can either send an email or call (919) 918-7347.
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In Case of Emergency: Dial 911Non-Emergency Telephone: (919) 918-7347*
Email the Fire-Rescue Department*
*NOTE: Non-emergency telephone and email are not monitored 24/7/365.
- Does your department check and install car seats for children?
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Yes! Due to COVID-19 are currently inspecting and installing car seats for children on an appointment basis. Fill out the Child Passenger Safety Inspection Request form to schedule an appointment, or visit our Child Car Seat Installation page for more information.
- How do I order a reflective address sign?
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Reflective address signs are very important for emergency services. If we can't find you, we can't help you. Locating addresses can be especially tricky at night. Order a reflective address sign today. Signs are only $15 or $20 if mounted to a metal post. Use this form to order your reflective address sign. The signs are made at the fire-rescue department and you will be contacted once it is ready for pick-up.
- Does your department check and install smoke alarms and/or carbon monoxide detectors?
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As a part of our Community Risk Reduction program the Fire-Rescue Department installs smoke and carbon monoxide alarms for residents of Carrboro and the South Orange Fire District. Smoke alarms provide early notifications increasing the likelihood that you and your family will be able to escape if there is a fire in your home. Submit this form to schedule installation or inspection of a smoke or carbon monoxide alarm.
- How can I apply for a fire prevention permit?
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The Carrboro Fire-Rescue Department issues construction and operational permits in accordance with applicable state laws and the currently adopted edition of the North Carolina Fire Code. For more information regarding permits, reference Section 105 of the North Carolina Fire Code and in Chapter 12, Article II, Section 12-10 of the Town Code. You can apply for a fire prevention permit by submitting this form.
Reminder: Any plans for review (electrical, remodeling, fire alarm, sprinkler system) should be submitted to Town of Carrboro Planning, Zoning, and Inspections through PIPER prior to contacting the Fire-Rescue Department.
- How to I schedule a fire prevention education event or fire station tour? Birthday Party? Other events?
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We provide public education events, including fire prevention presentations. Use this form to request a public education event for your group or organization.
We regularly give station tours and safety talks to all types of groups, both formal and informal. Some of the groups we have had come through in the past include school classes, girl scouts, boy scouts, church groups, day care groups, after school programs, summer camp groups, home school students, and many individuals. Use this form to request a fire station tour.
If you are planning a community block party or birthday party our department will stop by during the event with a fire truck for all to see up close - both adults and children. We can show and explain the use and importance of the many pieces of equipment, display our gear, discuss fire safety topics, and distribute fire safety information. Use this form to request the department come out to your birthday or block party.
View our Community Services page to see what other services are offered by the fire-rescue department. Forms are available to request all of the services offered by the department.
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Fire-Rescue Department
Headquarters Station
301 W. Main St.
Carrboro, NC 27510
Non-Emergency Phone:(919) 918-7347 *
Station 2
1411 Homestead RD
Chapel Hill, NC 27516
Non-Emergency Phone:(919) 913-2943 *
*NOTE: Non-emergency telephone and email are not monitored 24/7/365.